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Entry 19 of 26· 4 min read

Why your sitemap may be sending Google to pages that don’t exist

A sitemap that lists missing pages can keep your best pages off Google. What we check, and what we found on one site.

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¶01 What a sitemap is for

If a sitemap lists addresses that return “not found”, Google spends its visits on dead pages and may miss the real ones. Artifexa checks every sitemap address on UK ERP partner sites live and fixes the cause.

A sitemap is a list of the pages on your site that you want Google to find. It is a hint, not a command. When the list is accurate, it helps. When it points at pages that are not there, it gets in the way.

¶02 What goes wrong on partner sites

  • Renamed pages. A page gets a new address, but the sitemap still lists the old one.

  • Capital letters in addresses. On many servers, an address with a capital letter is a different page from the same address in lower case.

  • Old CMS routes. A website platform change leaves old addresses in the list that no longer lead anywhere.

None of these show up when you look at the site in your editor. They only show up when the address is fetched for real.

¶03 What we found on one partner’s site

On one partner’s site, a big share of the addresses in the sitemap returned “not found”, including every industry page.

The cause was capital letters in the addresses. The pages existed, but not at the addresses the sitemap gave Google.

¶04 Why it matters

Google has limited time for each site. Visits spent on dead addresses are visits not spent on your real pages.

The pages most often caught out are the ones that matter for winning work, such as industry and service pages. If Google cannot reach them, buyers searching for that help may not find you.

¶05 How we check it

  • Every address, fetched live. We check each sitemap address on the live site, not in the editor.

  • Before and after. We record what each address returned before the fix and check again after it.

  • The cause, not just the symptom. We find out why the addresses broke, so the problem does not come back.

For the wider picture, see SEO for NetSuite partners and our visibility framework.

¶06 Next step

Our playbook covers site structure in more depth, and our free AI Visibility Checker checks a sample of your sitemap addresses.

Or start with the Enquiry Leak Finder. It takes about three minutes and shows where enquiries may be slipping away.

Basis for this piece

One anonymised example from our work. We make no claim about how often this happens across partner sites, or how quickly Google responds to a fix.

Asked and answered

Your questions.

Will fixing the sitemap raise our rankings?

We cannot promise that. Fixing it removes a problem that can stop Google finding your real pages. What happens after that depends on the pages themselves.

How do we know if our sitemap has this problem?

Search Console warnings are one clue. The reliable way is to fetch every address the sitemap lists and see what comes back. That is part of our Visibility Review.

Before you hire anyone

Know what to fix first.

Get a free written review of your website and visibility, with a prioritised plan to keep. Agreed implementation starts from £750.

Need ongoing support? See Marketing Ops for NetSuite and ERP partners and plans and prices.